News and Research

This Hotel Company Is Best at Rewarding Loyal Customers
Money Magazine
If you’re a loyal Marriott customer, pat yourself on the back. According to a new study from the consulting firm IdeaWorks, Marriott’s rewards program gives loyalty members the most generous payback for future room stays of any hotel company. The average return for money spent on Marriott is 9.4%, meaning that for every $100 spent with Marriott, a loyalty member can expect $9.40 worth of value toward a future stay.