News and Research

Cash is King: Revenue Now Rules Frequent Flyer Program Accrual
The four largest programs in the world now use revenue based accrual.  Learn why American, Delta, Southwest, and United have embraced this new world order.  The addition of mileage-earning credit cards forced the airlines to better consider the financial implications.  More than 35 years later, revenue now influences every aspect of a frequent flyer program.  This report assesses how frequent flyer programs have become very revenue aware in the distribution of miles, points, and rewards to their members.