July 21, 2010 (PDF) Shared Press Release with Amadeus. Airlines Worldwide Fly High on Ancillary Services -- 2009 Revenues Jump 43 percent to €11 billion ($13.5 billion

May 3, 2010 (PDF)
Miles to Smiles or Sold Out ‒ First Ever Global Survey Finds Disparity in Airline Reward Seat Availability